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Learning AI · Practical guide

Review a reader’s journey before publishing the website.

Organise a manual review of a content site in its test environment. This does not replace every technical check; it helps identify visible problems and record what was actually inspected.

By Eric Muriel2 min read
Hands typing on a laptop with code on screen.
Illustrative programming photograph; not a screenshot of the exercise.Photo: cottonbro studio · Pexels · Pexels License

01Start at the homepage

Choose a specific task: find a guide, read its example and reach the next resource. Use navigation rather than typing direct URLs. This reveals pages that exist but are difficult to discover.

Check titles, descriptions and links against the content. A link promising a template should lead to that template or clear instructions for obtaining it. A responding destination is not automatically the right destination.

Reference [2]: GOV.UK Service Manual

02Check reading and controls at two sizes

Inspect narrow and wide screens. Look for clipped text, horizontal scrolling, overlapping buttons and hard-to-read paragraphs. Open menus and expandable controls encountered along the journey.

Also move through links with the keyboard and check that focus is visible. This is an initial check, not a declaration of complete accessibility compliance.

Reference [1]: W3C · Web Accessibility Initiative

03Follow translations and external links

On a bilingual site, switch language from an article. Check that it reaches the equivalent article rather than just the homepage. Verify that text and labels match the selected language.

Inspect contact and service links without submitting forms or creating real operations during review. If an action needs a complete test, agree on an appropriate environment and data first.

04Leave a checklist someone else can repeat

Record page, task, screen size, outcome and evidence. Separate issues blocking reading or action from later improvements. List unreviewed pages so “review completed” does not imply broader coverage than you achieved.

Repeat affected journeys after fixes. Keep the project’s automated route and metadata checks too. Manual review and those tests answer different questions.

Sources and further reading

These references expand on the concepts indicated. The examples and exercises are original editorial material.

  1. [1] W3C · Web Accessibility Initiative

    Content Structure ↗

    Semantic structure of headings, sections and lists.

    Back to the related section
  2. [2] GOV.UK Service Manual

    Using moderated usability testing ↗

    Check journeys through specific tasks.

    Back to the related section
How we use sources, quotes and images

Frequently asked questions

Does checking the homepage establish that everything works?

No. Review the page types and actions in your chosen scope and state that coverage. A correct homepage does not establish that its destinations work.